- How much does SocialSign.in cost?
- SocialSign.in Go: Starts at $39.99/month (billed annually) for limited equipment types and smaller venue sizes.
- Enterprise: Pricing starts at $12k/year for small venues and $28k/year for large-scale venues. Please contact sales for a commitment quote and 30-day pilot. https://socialsignin.com/contact
- How long does it take to set up?
The basic setup can be completed in under 30 minutes. Activating the account takes about 60 seconds, and branding your portal takes roughly 2 minutes. Most users see their first contacts being collected within the first hour.
- What kind of visitor information does it collect?
It captures verified email addresses, phone numbers, and names. You can also use a Survey Card to capture additional custom data to further enhance your CRM profiles.
- Do we need to install new hardware?
No. It is a software-based solution. It works with the Wi-Fi infrastructure you already have in place.
- What kind of Wi-Fi equipment is compatible?
It is compatible with most enterprise-grade equipment, including Cisco Meraki, Aruba, Juniper Mist, Ruckus, Ubiquiti UniFi, Fortinet, and Extreme Networks.
- Can it work with our existing internet provider?
Yes. Since it sits "on top" of your Wi-Fi hardware as an authentication layer, it is independent of your ISP (Internet Service Provider).
- Does it integrate with our CRM or email platform?
Yes. It has over 90+ direct integrations. See list, https://socialsignin.com/resources/integrations
- What CRMs and marketing tools does it support?
Major supported tools include Salesforce, HubSpot, Mailchimp, Constant Contact, Klaviyo, Adobe Marketo, and Oracle Eloqua.
- Is it easy for visitors to log in?
Extremely. It takes just an email address plus two clicks to get connected.
- Can people sign in with social media accounts?
We strongly discourage the use of social log-ins. This is due to the high friction caused by two-factor authentication (2FA) and the frequent lack of email availability from social platforms. Instead, we encourage capturing validated first-party data (email/phone) first. You can then use our Cards to build social audiences, giving you the "best of both worlds" without compromising data quality.
- Can we customize the login page and branding?
Yes. You can upload your logo, choose brand colors, and write custom welcome messages.
- What kind of content can we show after login?
After entering their email on the login page, visitors land on a Cards Page. Here, you can show personalized promotions, "welcome back" messages for returning guests, and surveys.
- Who owns the data collected?
You do. SocialSign.in acts strictly as a data processor. We do not sell your data to third parties or use it for any purpose other than facilitating our services.
Is the system secure and privacy-compliant?
Yes. It is SOC 2 Certified and fully compliant with GDPR and CCPA regulations.- Can we offer Wi-Fi to both guests and employees?
Yes. The system allows you to create different "experiences" or zones. You can have a branded marketing portal for guests and a separate, secure login path for employees.