Overview
This guide outlines how to configure a guest Wi-Fi marketing portal with email capture on Cisco Meraki using SocialSign.in Go. You have two options: automatic setup (recommended) or manual configuration.
What You'll Need
- Access to your Cisco Meraki dashboard
- A SocialSign.in Go account (sign up here)
Option A: Automatic Setup (Recommended)
SocialSign.in Go includes a built-in Setup Wizard that automatically configures your Meraki network in just a few clicks — no manual dashboard work required.
How It Works
- From your SocialSign.in Go account, open the Meraki Setup Wizard for your location
- Enter your Meraki API key (found in your Meraki dashboard under Organization → Settings → API Access)
- Select your organization, network, and SSID — or create a new one
- Click Configure — the wizard automatically sets up the splash page, walled garden, and all required settings
That's it. The wizard handles the RADIUS configuration, splash page URL, captive portal settings, and walled garden rules automatically. Your guest Wi-Fi is ready to go in under 5 minutes.
Option B: Manual Configuration
If you prefer to configure Meraki manually, follow the steps below.
Step 1: Create a Guest SSID
Navigate to Wireless → Configure → SSIDs and create a new SSID for your guest network (e.g., "Venue Name Guest Wi-Fi").
Pro tip: Adding a symbol to the beginning and end of the SSID name (e.g., - Venue Guest WiFi - or #VenueGuestWiFi) bumps it to the top of the available networks list on guests' devices.
Step 2: Configure Access Control
Navigate to Wireless → Configure → Access Control and select your guest SSID from the dropdown:
- Association Requirements: Open
- Splash Page: Sign-on with my RADIUS server
- RADIUS Server: Your SocialSign.in account manager will provide the server details during onboarding
- RADIUS Accounting: Disabled
- Captive Portal Strength: Block all access until sign-on is complete
- Walled Garden: Enabled — add the SocialSign.in domains provided by your account manager so guests can reach the login page
Note: If Meraki shows an error that domains are not allowed to be whitelisted, contact Meraki support and ask them to enable domain whitelisting, or submit a case through Help → Cases.
Step 3: Configure the Splash Page
Navigate to Wireless → Configure → Splash Page and select your guest SSID. Set the custom splash page URL to the address provided by your SocialSign.in account manager.
Depending on your deployment, SocialSign.in may also need:
- AP tags
- MAC addresses for your wireless access points
- AP group names
Step 4: Activate & Test
We recommend keeping the SSID in Hidden mode (under Wireless → Configure → SSID Availability) until your SocialSign.in account manager confirms the experience is ready for deployment.
What Happens Next?
Guests who connect to your Wi-Fi see a branded login page where they enter their email to get online. Their contact information flows directly into your CRM or marketing platform through SocialSign.in's 90+ integrations.
Ready to get started? Sign up for SocialSign.in Go or contact us at support@socialsign.in.